Headline writers Demystified

But there’s a problem …

We on the web can watch our website traffic rise like a rocket out of Cape Canaveral … and then stroke our goatees and fan our long hair as we linger in the afterglow of the rapidly fleeting adulation of people who are mostly impossible prospects for what we have to offer.

To make matters worse, the people we really want to reach may never have a clue that our content is out there. Waiting for them.

via A Mild Warning for All Headline Writers

My son, Harold, is huge into video games and video game culture. He knows more weird and deep-level memes and obscure details than you’ll ever know. Harold has convinced me to take him to the SCG Convention in Texas. To say he’s hyped and excited is to really underplay how he feels about it.

As part of this, I’ve encouraged Harold to do as much of the planning and deciding as possible. Harold chose the Aloft hotel chain. Swell by me. He picked it because he loved the videos. I prepaid for the days of the conference. And then, I ran into a snag.

via Customer Service is Marketing